SMS Terms

Benjamin R. Faust offers customer-care text messaging at (502) 768-5177 for questions about website development, creative work, and other services.

Your conversation, your choice

By texting Benjamin R. Faust, you agree to receive SMS replies related to your inquiry, including automated or AI-generated responses. Message frequency varies with the conversation. Message and data rates may apply. Consent to text messaging is not required to purchase services.

Texting about an inquiry does not enroll you in unrelated promotional messages. Submitting the website’s email contact form does not by itself provide SMS consent. Use only a number you own or are authorized to use.

Stop messages or get help

Reply STOP to opt out. You may receive a single confirmation of your request; further messages from this program will stop unless you opt in again. Reply START to request re-enrollment.

Reply HELP for assistance. You can also use the contact form or call (502) 768-5177. If you have opted out of texts, use the form or call for help without restarting SMS messages.

About automated and AI responses

When you initiate a text conversation, an AI assistant responds to general questions and may collect information about your request. The conversation can be passed to Ben when human assistance is needed. Its responses can contain mistakes. Ask for Ben if you need a person, and confirm important details directly before relying on them. A human reply may not be immediate.

Text messages are not an emergency service. Do not send Social Security or Medicare numbers, medical details, financial information, passwords, or payment information by ordinary SMS. We can discuss a safer way to exchange anything necessary. AI responses do not determine insurance eligibility or coverage and are not personalized medical, legal, or financial advice.

Privacy and message processing

Phone numbers, message content, delivery information, and opt-in or opt-out records may be processed to respond to inquiries, deliver messages, provide support, and honor messaging preferences. Messaging, carrier, hosting, and AI service providers may process information needed to operate the service. See the Privacy Policy for details.

Mobile information will not be sold or shared with third parties for promotional or marketing purposes. SMS opt-in data and consent are not shared for purposes unrelated to providing this messaging service.

Availability

Message delivery depends on your carrier, network, device, and service availability. Delivery or response times are not guaranteed. Carriers are not liable for delayed or undelivered messages.

For questions about these terms or your messaging preferences, contact Benjamin R. Faust.